Salesforce Experience Cloud
At SR Computing LLC, we help businesses design and implement powerful digital experiences using Salesforce Experience Cloud. Whether you want to build a self-service portal for customers, a support hub for partners, or a knowledge base for employees, we tailor the solution to fit your goals. We focus on functionality, design, security, and seamless integration with your Salesforce org to ensure a connected user experience.
What is Salesforce Experience Cloud?
Salesforce Experience Cloud is a digital experience platform that enables businesses to create branded portals, customer self-service sites, partner communities, and more—all powered by Salesforce data. It helps organizations build personalized, mobile-friendly experiences to improve engagement, collaboration, and satisfaction. Experience Cloud makes it easy to share content and data with the right audience securely and in real time.
Our Salesforce Experience Cloud Services
Custom Portals & Communities
We design and build tailored customer portals, partner communities, and employee hubs. These digital spaces are personalized and mobile-ready. Users get real-time access to relevant data and support resources.
Self-Service Solutions
We implement knowledge bases, case submission tools, and FAQ sections to reduce support load. Customers can resolve issues independently without calling support. This improves satisfaction and lowers operational costs.
Seamless Salesforce Integration
Experience Cloud connects directly with Salesforce CRM, so users interact with real-time data. We ensure customer records, cases, and orders are always up to date. This streamlines processes and improves transparency.
Role-Based Access Control
We configure roles, profiles, and permission sets to control what each user sees and does. This keeps data secure while ensuring the right users access the right tools. You stay compliant while enabling collaboration.
Branding & UX Customization
We customize the design, layout, and branding of your portals to match your business identity. From fonts and colors to navigation, everything is aligned. The result is a consistent and professional user experience.
Analytics & Engagement Tracking
We enable reporting on user activity, content views, and case deflection rates. These insights help you understand what users need and how to improve. It’s all about making your experience better every day.
