Salesforce Data Cloud
At SR Computing LLC, we help businesses unlock the full power of Salesforce Data Cloud by integrating, activating, and managing data from every touchpoint. Whether you’re collecting behavioral data from websites or transactional data from CRM, we bring it all together to create a single source of truth. With unified profiles, your teams can deliver smarter campaigns, deeper insights, and better customer journeys.
What is Salesforce Data Cloud?
Salesforce Data Cloud (formerly known as Customer Data Platform or CDP) is a real-time data platform that brings together customer information from multiple sources—marketing, sales, commerce, and service—into one unified profile. It enables businesses to act on data instantly using AI and automation, driving highly personalized experiences across every channel. Data Cloud helps you convert raw data into meaningful customer engagement.
Our Salesforce Data Cloud Services
Unified Customer Profiles
We help consolidate customer data from various platforms into real-time, 360° profiles. These profiles include interactions, behaviors, and preferences. It’s the foundation for delivering relevant, personalized experiences.
Identity Resolution & Data Matching
We implement identity resolution to connect data across devices, emails, and accounts. This eliminates duplication and ensures clean, actionable records. It gives your teams confidence in the data they use daily.
Real-Time Data Ingestion
Our team sets up pipelines to ingest and process real-time data from multiple sources—web, apps, CRM, and more. This ensures your insights and campaigns are always up to date. You can react instantly to changing customer behavior.
Audience Segmentation & Activation
Using AI and filtering logic, we build dynamic segments based on behaviors, preferences, or lifecycle stage. These segments are synced to marketing, sales, or service tools. It’s targeting that’s always fresh and relevant.
Integration with Marketing & Analytics Tools
We ensure your Data Cloud connects with Salesforce Marketing Cloud, Tableau, and other platforms. This allows seamless activation of campaigns and reporting. You get both insight and action in one flow.
Compliance & Data Governance
We build secure frameworks with GDPR, CCPA, and HIPAA in mind to protect customer data. Roles, permissions, and consent are tightly managed. Your business stays compliant while earning customer trust.
